Fast track your patients

DizzyGuide allows you to recognize and schedule the most effective patient journey for each patient individually before they set foot into your clinic.

DizzyGuide provides symptom clusters related to dizziness and instability problems. The symptom clusters intend to be recommendations for potential diagnoses. It is most effective to confirm or exclude these diagnoses first.

A validated algorithm looks at patient input from an online questionnaire. That results in the symptom clusters. Those are used to show the clinic’s preference about what examinations and/or specialization are best suited for the patient during the first visit.

DizzyGuide aims to be used in a vestibular clinic of any size and in networks of independently working healthcare professionals.

A workflow example

DizzyGuide is based on the understanding of your clinical work processes and it is equipped to adapt to your busy workday. Below you see one possible DizzyGuide workflow illustrated.

1. Referral

A patient is referred or contacts the clinic

2. Invite

The patient is invited to complete DizzyGuide’s online balance questionnaire

3. Balance questionnaire

The patient uses around 20 minutes to answer all questions and submits the answers

4. Triage

A clinician uses the detailed report to review the symptom clusters provided by DizzyGuide’s algorithm

5. Schedule

DizzyGuide shows a scheduler what appointments must be scheduled. Those are based on the approved symptom clusters and local preferences

6. Consultation

The patient visits the clinic where

  • the anamnestic interview is done with focus on the appropriate symptoms
  • examinations are performed that efficiently lead to confirming or excluding diagnoses
  • the professionals that are best suited will see the patient

Your results

  • The clinic’s resources are used more effectively
  • Patients receive the needed care more quickly
  • Higher patient satisfaction
  • More time for additional patient care
  • Get the edge and reach a new level of confidence

DizzyGuide gives us an edge and a new level of confidence. After two weeks we could not imagine having to work without it.

Dr. Alida Naudé, Audiologist, South Africa

Respects professional differences

The way vestibular healthcare is organized varies across the globe. However, the dizziness experienced by patients does not.

We believe that using a standardized set of questions as input for the algorithm and a common set of symptom clusters as output is an ideal starting point for organizing vestibular healthcare.

How that translates into scheduling instructions is done with full respect for the professional differences. DizzyGuide can be configured with recognition for which professionals work in a clinic. It can be configured with consideration for which test equipment is available. It can be configured so that instructions include the appropriate time that you typically reserve for patients.

Symptom clusters

The DizzyGuide algorithm points towards one or multiple of the below symptom clusters and during triaging you can add additional symptom cluster to the approval.


  • Semicircular Canal Dehiscence symptoms
  • Menieres symptoms
  • Positional vertigo symptoms
  • Visual vertigo symptoms
  • Vestibular migraine symptoms
  • Persistent dizziness symptoms
  • Degenerative dizziness symptoms
  • Dizziness concussion symptoms
  • Treatment-resistant headache symptoms
  • Unexplained falls
  • Anxiety and/or depression symptoms
  • Other/complex dizziness symptoms

The foundation of DizzyGuide

Knowledge and years of experience of leading dizziness specialists in the areas of otology, neurology, psychiatry, and audiology form DizzyGuide’s foundation. The original questionnaire and algorithm were developed at Mayo Clinic. A 4-year process has led to a refined questionnaire and a validated algorithm.

While vestibular knowledge continuously improves, our advisory board optimizes the balance questionnaire and the output of the algorithm.


Scott Eggers

Scott Eggers

Mayo Clinic

Neil Shepard

Neil Shepard

Element Physical Therapy in Montana

Måns Magnusson

Måns Magnusson

Skåne University Hospital

Devin McCaslin

Devin McCaslin

Michigan Medicine

Jeffrey Staab

Jeffrey Staab

Mayo Clinic

Mikael Karlberg

Mikael Karlberg

Skåne University Hospital

Data security, privacy, and trust

Protecting your data is a top priority. DizzyGuide supports GDPR (Europe) and HIPAA (USA) compliance and regulations from other regions in the world. Data security is guaranteed by partnerships with companies that also provide data security to banks and governmental healthcare institutes, such as Netic and Okta.

DizzyGuide services are accessed through an internet browser. Services can be provided as a cloud solution or as an on-premise solution.

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