Frequently Asked Questions

  1. What is DizzyGuide?

    DizzyGuide is a web-based platform designed to connect patients experiencing dizziness with qualified clinicians. It uses a validated algorithm, developed at Mayo Clinic, to match patients’ reported symptoms with clinicians’ experience and available equipment.

  2. How does DizzyGuide benefit clinicians?

    For clinicians, DizzyGuide offers several benefits. It helps in connecting with suitable patients for their clinic, provides validated reports for faster patient evaluations, supports clinical diagnosis, and enhances healthcare delivery. The platform is aimed at optimizing patient care and improving overall outcomes.

  3. How is DizzyGuide different than Dizzy Care Network?

    These two companies share the same core technology, but have a different audience in mind. DizzyGuide is a tool for clinics to use to improve the intake and routing inside a multi-disciplinary clinic. Dizzy Care Network is a patient-facing service that will allow patients not connected with a health network to find the right clinician based on their unique set of symptoms. The companies are both managed by Vestibular First.

  4. What symptom clusters does DizzyGuide focus on?

    The DizzyGuide algorithm targets a range of symptom clusters, including Semicircular Canal Dehiscence, Meniere’s disease, Positional vertigo, Visual vertigo, Vestibular migraine, Persistent dizziness, Degenerative dizziness, Concussion-related dizziness, Treatment-resistant headache, Unexplained falls, and symptoms related to anxiety or depression.

  5. What is the history of DizzyGuide?

    DizzyGuide’s history involves its establishment by Inno.Health, development of its key product DizzyGuide with rights to an algorithm from Mayo Clinic, evolution through various stages of product development, and its eventual acquisition by Vestibular First in 2023. This acquisition marked a significant expansion and rebranding to focus on DizzyGuide’s core technology and network. For more information read our complete DizzyGuide history

  6. How does DizzyGuide ensure data security and privacy?

    DizzyGuide prioritizes data security and privacy, supporting GDPR and HIPAA compliance, and adhering to regulations from other regions. It partners with companies that also provide data security to banks and governmental healthcare institutes, ensuring a high level of data protection.

  7. Who developed the DizzyGuide algorithm?

    The original questionnaire and algorithm used by DizzyGuide were developed at Mayo Clinic, incorporating the expertise of leading specialists in otology, neurology, psychiatry, and audiology.

  8. How does DizzyGuide work for patients?

    Patients can use DizzyGuide to accurately describe their symptoms, which are then matched through the algorithm to find a clinician with the relevant experience and equipment for an early and accurate diagnosis, thus facilitating a patient-first approach in dizziness care.